Frequently Asked Questions

How do I know if a Virtual Assistant is a good fit for my business?

If you find yourself spending hours on recurring administrative, executive, or back-office tasks instead of strategic work, a Virtual Assistant (VA) could be an excellent fit. VAs free up your time, reduce overhead costs compared to in-house hires, and can step in quickly to handle day-to-day operations. If your calendar is overflowing, your inbox is unmanageable, or you need someone to coordinate meetings and client communications, a VA can provide relief and allow you to focus on growth.

What exactly is a Virtual Assistant, and how can they help me?

A Virtual Assistant is a skilled professional who provides remote support for administrative, executive, or specialized tasks. Depending on your package, a VA can manage your email and calendar, prepare documents, coordinate projects, handle legal filings, and more. By entrusting routine and time-consuming work to a VA, you gain back the bandwidth to focus on high-priority activities—like strategy, client relationships, and scaling your business.

How experienced are your Virtual Assistants?

Our VAs come from diverse backgrounds, ranging from entry-level professionals to seasoned experts in administration, legal support, marketing, and project management. Each team member undergoes a thorough vetting process and receives ongoing training in our systems and best practices. When you choose a package, you’re matched with a VA whose skills and experience align with your specific needs.

How can a Virtual Assistant support my small business growth?

A VA helps you operate more efficiently by taking on essential yet time-intensive tasks—like managing your inbox, scheduling meetings, and maintaining your CRM. This frees you to focus on big-picture goals: developing new offerings, meeting with clients, and exploring growth opportunities. By streamlining your workflows, reducing errors, and maintaining consistency, a VA becomes a strategic partner in your growth journey.

What’s the difference between an Administrative VA, an Executive VA, and a Legal VA?

Administrative VA: Focuses on day-to-day tasks—email management, calendar coordination, data entry, travel arrangements, and basic document editing. Ideal if you need support handling essential operations and organizing your week.

Executive VA: Provides high-level coordination and proactive project management—board support, strategic planning implementation, high-level client communication, report preparation, and priority scheduling. Best for executives, CEOs, and founders who need a proactive partner to manage complex workflows.

Legal VA: Specializes in legal administrative support—contract drafting, due diligence assistance, document preparation, compliance checks, case file management, and CLE tracking. Perfect for attorneys and legal teams who want accuracy, confidentiality, and timely filings.

How do I decide which tasks to delegate to a Virtual Assistant?

Start by listing out all the tasks that pull you away from strategic work. Common tasks to delegate include:

Inbox triage and email responses
Calendar and meeting coordination Travel planning and itinerary creation
Document drafting, editing, and organization
Data entry, CRM updates, and database management
Research, presentation preparation, and client onboarding
Legal filings, contract reviews, and case management

If a task is repetitive, time-consuming, or outside your zone of genius, it’s a great candidate to delegate.
“If you’re still unsure, we’ll help you map out a high-impact task list during our Discovery Call.”

What does the onboarding process look like?

Intake Form: Share your business details, priorities, and pain points.
Discovery Call: We discuss your goals, review which package fits best, and confirm alignment.
Agreement & Kickstart: After signing and payment, we schedule a Kickstart Meeting to review workflows, set up communication channels, and establish priorities.
Ongoing Collaboration: Your VA becomes an extension of your team—checking in weekly, providing updates, and proactively managing tasks.

How do I get started?

Ready to reclaim your time and focus on what matters most? Schedule a discovery call to discuss your needs and determine the right package for you. We’ll guide you through every step—from onboarding to seamless integration—so you can start delegating with confidence.

Schedule My Discovery Call

Have more questions? Drop us a line at uponrequestvs@gmail.com or use the contact form on our Book A Call page. We’re happy to help you find the perfect support solution.

“Sentoria was always one step ahead—anticipating issues before they arose and proactively proposing solutions. She masterfully managed complex calendars and meeting logistics with precision. A true asset to our team, consistently exceeding expectations with dedication and professionalism.”

— Sheila Hughes, LPC, Glow Up Counseling & Consulting

“Upon Request Virtual Solutions is absolutely amazing—punctual, professional, and proactive. I got exactly the administrative support I needed. Sentoria guided me through strategic planning and organization, pointing out gaps in my systems and creating space for revamp and renewal. 10/10 recommend.”

— Chef Rebecca Morgan, Chef Bell

Ready to partner with us?

If you’re a purpose-driven professional, nonprofit leader, or small business owner ready to reclaim your time and scale your impact, let’s talk.

Schedule My Discovery Call